The view, spacious rooms, late night dining, friendly staff.

Nothing

The surrounding environment of the hotel is quite natural and soothing. Guests can enjoy the fresh air and scenic beauty outside the hotel. the rooms are spacious with enough space to move around. the hotel offers clean and comfortable bedding for a good night's sleep.

The lack of air conditioning in the room is a big downside.

During my Christmas stay at the hotel, I appreciated the breathtaking view from the balcony, which showed off the cityscape that sparkled with lights at night. The spacious rooms were also impressive, with plenty of room to move around. the hotel's location was quite convenient, being close to popular attractions and several restaurants and cafes.

There were a few issues that detracted from my experience. The low sound-proofing meant that the noise from the hallway and nearby rooms disturbed my peaceful rest.

We had a great stay at this hotel. The staff was extremely friendly and accommodating, making us feel right at home. The hotel facilities were clean and well-maintained, including the parking area. The location provided easy access to transportation, allowing us to explore this city easily. Plus, the breakfast was delicious and had a good variety of food.

Nothing, no complaints at all.

the safety of the hotel and its surroundings, ideal for those traveling alone, was reassuring.

The architecture of the hotel was quite confusing and impractical. the bathrooms had a bad smell and were poorly ventilated.

My recent stay at Puebla Inn Express was a pleasant experience. Despite the language barrier, the staff went out of their way to accommodate me, even using Google Translate for communication. The hotel provided a safe and clean environment, and the surrounding area felt secure. Additionally, the assistance with the shuttle service to the bus station was excellent, deserving a five-star rating. I would highly recommend this hotel for its cleanliness, friendliness of the staff, and safety of the surroundings.